About the Role

We are looking for a Back Office Cum Inside Sales Executive who will be responsible for handling customer communication, sales coordination, data management, follow-ups, quotations, and day-to-day sales back-office activities. The ideal candidate should have valuable communication skills, robust follow-up ability, and valuable knowledge of MS Excel and basic computer operations.

Key Responsibilities
Inside Sales & Customer Follow-Up
Handle incoming customer inquiries through calls, WhatsApp, email, and other communication channels.
Understand customer requirements and coordinate with the sales team for suitable solutions.
Follow up with existing and potential customers regularly.
Maintain proper records of leads, inquiries, quotations, and follow-ups.
Support the sales team in converting leads into orders.
Coordinate with customers regarding order status, delivery timelines, and pending requirements.
Quotation & Sales Coordination
Prepare and share quotations as per customer requirements.
Coordinate with the sales team for pricing, product details, and availability.
Follow up on submitted quotations and maintain quotation status.
Coordinate with accounts, production,



purchase, and dispatch departments whenever required.
Maintain proper documentation of sales-related activities.
Back Office & Data Management
Maintain customer and sales databases.
Update CRM/Excel sheets regularly.
Prepare daily and weekly sales reports.
Maintain records of leads, follow-ups, orders, quotations, and pending payments.
Ensure accuracy of sales data and documentation.
Assist in preparing MIS and management reports.
Order & Dispatch Coordination
Coordinate with production and dispatch teams regarding customer orders.
Keep customers updated about production and dispatch status.
Coordinate required documents related to dispatch and sales.
Track pending and completed orders.
General Office Coordination
Handle routine sales-related administrative work.
Maintain proper filing and documentation.
Coordinate internally between sales, accounts, production, and management.
Ensure timely completion of assigned tasks and reports.

Pay: ₹11,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Back Office Executive Rajkot
🏢 Eagle Engitech
📍 Rajkot