14 Sep
|
HCLTech
|
Gautam Buddh Nagar
14 Sep
HCLTech
Gautam Buddh Nagar
Gautam Buddha Nagar, Uttar Pradesh
Job Summary
Incident Management, Problem management and root cause analysis and defect fixing in Optiva
Key Responsibilities
To troubleshoot and resolve tickets raised by the clients.
To undertake training programs for recent joinees
To perform knowledge transition during project enhancements
To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
To update self on latest technologies and related areas
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📌 Senior Support Engineer Gautam Buddh Nagar
🏢 HCLTech
📍 Gautam Buddh Nagar