Job Location: Thrissur, MG Road
Candidates with Tamil/Hindi fluency will be prioritized
Job Summary:

We are seeking a dedicated Client Relations Assistant to manage refund-related calls, queries, and communications. The ideal candidate will have experience in customer support or a call center workplace, handling both inbound and outbound calls, as well as emails and chat inquiries.

Key Responsibilities:
Answer and resolve refund-related calls and inquiries
Process refund requests and provide status updates to clients
Handle inbound and outbound calls with professionalism and efficiency
Respond to customer queries via email and chat
Ensure accurate and timely documentation of client interactions

Qualifications:
Previous experience in customer support, call center, or related roles




Excellent communication skills (verbal and written)
Solid problem-solving abilities
Ability to work in a fast-paced workplace
Proficient in handling customer inquiries via phone, email, and chat

Preferred Skills:
Familiarity with refund processes and handling sensitive customer issues

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Ability to commute/relocate:
Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
Current Salary
Expected Salary
Notice Period

Work Location: In person

📌 Client Relationship Executive Thrissur
🏢 Deutsche Consulting
📍 Thrissur