Company: Essor Superfoods Pvt. Ltd.
Location: Chennai
Job Type: Full-time
Job Summary
We are looking for a B2C Telesales Executive to manage our existing customer database and generate repeat sales through phone calls and WhatsApp follow-ups.
The candidate should be confident in speaking with customers, understanding their requirements and converting calls into orders.
Key Responsibilities
Call existing B2C customers and generate repeat orders.
Follow up with customers who have previously purchased our products.
Explain products, offers and current product launches.
Identify customer needs and recommend suitable products.
Reactivate inactive customers and generate current orders.
Handle customer queries and coordinate for delivery-related issues.
Maintain daily calling and sales records.
Collect feedback from selected B2B customers such as supermarkets and retailers.
Achieve daily and monthly B2C sales targets.
Requirements
1–3 years of experience in Telesales / Inside Sales / Customer Relationship.
FMCG or retail experience is preferred.
Valuable communication skills in Tamil and English.
Confident and friendly telephone communication.
Positive follow-up and convincing skills.
Target-oriented and willing to achieve sales goals.
Basic computer knowledge.