Loan Servicing Systems Specialist

Job Summary:

We are looking for a Loan Servicing Systems Specialist to support U.S. mortgage loan servicing operations. The role involves loan boarding, transaction processing, data validation, reporting, system monitoring, and Tier 1 application support.

Key Responsibilities :
Perform daily loan boarding and validate loan data, balances, and rejects.
Monitor servicing systems, data interfaces, and system activities.
Provide Tier 1 support for user access, passwords, and basic application issues.
Run and validate daily/weekly/monthly reports and reconciliation activities.
Process servicing transactions, transfer letters, payment stops, and system updates.
Review tickets, letters, and servicing activities for accuracy.
Identify opportunities for process improvement and automation.
Escalate complex technical issues to IT/Tier 2 teams.
Work closely with U.S.-based servicing and operations teams.

Requirements




3+ years of experience in mortgage servicing, loan operations, or financial data processing.
2+ years of application/system support experience preferred.
Robust knowledge of MS Excel, including formulas, Pivot Tables, data imports/exports.
Knowledge of SQL, VBA, XML, or automation is an advantage.
Experience with MSP, Encompass, FICS, Clarifire, or similar mortgage systems is preferred.
Robust analytical, communication, and problem-solving skills.
Ability to work independently and meet SLAs.
Willingness to work night shifts from the Teynampet, Chennai office.

Company: Consolidated Analytics

Location: Teynampet, Chennai

Work Mode: Work from Office

Shift: Night Shift U.S. Business Hours

Department: Loan Servicing / Operations

📌 Loan Servicing System Specialist Chennai
🏢 Saaki Argus And Averil Consulting
📍 Chennai