Job Title: Customer Care Executive

Location: On-site / Office-based

Employment Type: Full time

Experience Level: Freshers & Experienced candidates welcome

Role Overview

We are seeking an enthusiastic Customer Care Executive to manage inbound calls, handle daily account logging, and actively drive sales by recommending products to customers. This role offers a competitive base salary plus an attractive incentive structure for every order upsold or generated.

Key Responsibilities
Customer Support: Answer incoming customer calls promptly, address queries, resolve issues, and ensure a high level of customer satisfaction.
Order Generation & Sales: Actively suggest products and upsell during customer calls to increase overall order volume and earn performance-based incentives.
Account Management: Track, verify, and maintain accurate daily financial accounts and transaction records related to customer orders.
Record Keeping: Update customer interactions, order details, and account logs systematically in the database.





Requirements & Qualifications
Language Proficiency: Must be fluent in Kannada, English, and Hindi (spoken and understood).
Communication Skills: Excellent verbal communication, active listening, and a polite phone etiquette.
Experience: Open to both Freshers (0 years) and candidates with prior experience in customer support or telecalling.
Basic Mathematics & Computer Skills: Strong attention to detail for managing daily accounts and entering data accurately.
Sales Orientation: Driven to meet targets and maximize earning potential through performance incentives.

Compensation & Advantages
Fixed Monthly Salary (commensurate with experience)
Performance-Based Sales Incentives (uncapped earning potential)
Training provided for freshers

Pay: ₹18,000.00 per month

Perks:
Cell phone reimbursement
Internet reimbursement
Paid sick time

Work Location: In person

📌 Customer Care Executive Bengaluru
🏢 Malabar Heritage
📍 Bengaluru