Candidate profile
Education: Graduate
Age: 18–30 years (company policy ke according)
English: Positive written English
Typing: Ideally 55–65+ WPM with good accuracy; agar aapke client ne 70 WPM specifically manga hai to 70 WPM ko mandatory rakhein.
Computer: Basic MS Office, browser, email/chat handling
Shift: USA process ke according night/evening shift ke liye comfortable
Experience: Freshers + experienced dono consider kar sakte hain
Skills: Customer handling, patience, problem solving, professional communication

Hiring process
Job advertisement → 2. CV screening → 3. Typing test → 4. English written test → 5. HR interview → 6. Operations/final interview → 7. Document verification → 8. Selection/offer letter → 9. Training → 10. Production

Interview mein ye test zaroor karein

Typing Test: 5–10 minutes
Check: WPM + accuracy + spelling + punctuation.

Chat Simulation: Candidate ko customer ka example dijiye, jaise:

“My order has not arrived yet. I want to know when I will receive it.”

Candidate ko qualified English mein reply karna ho.

HR Questions:




Tell me about yourself.
Why do you want to work in customer support?
How would you handle an angry customer?
What would you do if you don't know the answer to a customer's question?
Are you comfortable working in a USA process and rotational/night shifts?
How good are you with computers and email?
Why should we hire you?

Significant: USA customer chat support mein candidate ki written English, grammar, typing accuracy aur customer-handling ko sirf speaking English se zyada importance dena chahiye.

Agar aap Panchal Technology ke liye 20–30 candidates daily hire karna chahte hain, to main aapko complete USA Chat Support Hiring System bana sakta hoon—job advertisement, Naukri/Indeed posting, HR calling script, Google Meet interview script, typing test, selection criteria aur offer-letter process ke saath.

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:
Commuter assistance

Work Location: In person

📌 International Bpo Center Chat Supot Karnal
🏢 panchal technology
📍 Karnal