Key Responsibilities:
● Contact students, parents, and institutions via phone, email, or in-person visits to follow up on pending payments.
● Ensure timely fee collection in line with company policies and monthly targets.
● Accurately maintain records of interactions, payment commitments, and follow-ups in the system/CRM.
● Address and resolve queries related to payments, receipts, or invoices.
● Handle calls politely and maintain an authentic, qualified tone.
● Understand student needs, resolve concerns, and provide appropriate solutions.
● Manage high call volumes efficiently while ensuring quality communication.
● Communicate information clearly with a customer-focused and professional approach.
● Build and maintain positive customer relationships.




● Record details of conversations in spreadsheets and maintain an updated database.
● Demonstrate excellent communication and active listening skills with strong command of the English language.
● Exhibit strong multitasking, time management, and target-oriented abilities.
● Achieve individual targets while contributing to overall team goals.

Pay: ₹18,000.00 - ₹28,000.00 per month

Advantages:
Versatile schedule
Paid sick time

Education:
Bachelor's (Required)

Language:
English (Required)

Location:
Noida, Uttar Pradesh (Noida) (Required)

Work Location: In person

📌 Collection Executive Noida
🏢 IMTS Institute
📍 Noida