Back Office Executive

Job Overview

We are looking for a responsible and organized Back Office Executive to support day-to-day office operations and coordinate with customers, sales teams, and delivery teams.

Key Responsibilities
Handle incoming and outgoing customer calls and respond to basic queries.
Follow up with customers regarding orders and product deliveries.
Coordinate with the concerned team to check whether products have been dispatched and delivered on time.
Maintain records of orders, deliveries, and follow-ups.
Make regular follow-up calls and provide delivery updates to customers.
Coordinate with internal teams regarding pending orders and delivery status.
Perform general back-office and administrative activities as required.

Required Skills
Valuable communication and follow-up skills.
Basic knowledge of MS Office/Excel.
Valuable record-keeping and coordination skills.
Ability to handle multiple follow-ups and tasks efficiently.
Prior experience in back-office, customer coordination, or factory/production support will be an advantage.

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Back Office Executive Surat
🏢 cirkle studio
📍 Surat