HCLTech – Sr. Technical Consultant | ServiceNow
Employment Type: Permanent
Payroll: Techno Core 360
Client / Company: HCLTech
Engagement: Project-wise deployment
Work Mode: Permanent Remote
Location: India
Experience: 5–7 Years of relevant ServiceNow experience
Open Positions: 3
Role: Sr. Technical Consultant

Position Overview
We are looking for experienced Sr. Technical Consultants with robust hands-on ServiceNow expertise for project-wise deployment with HCLTech. The positions are focused on specialized ServiceNow areas including AI/CRM/CSM, Creator Workflows, and CRM/CSM.
The ideal candidate should have robust technical consulting experience, ServiceNow configuration expertise, accelerator development experience, demo/lab instance configuration capabilities, technical documentation skills, and the ability to support customer-facing enablement and coaching activities

ServiceNow CSA and relevant CIS certification are mandatory for all positions.
Position 1 – Sr. Technical Consultant – AI / Critical Product Area (CRM/CSM)
Primary Focus




ServiceNow CRM/CSM + AI capabilities
Mandatory Skills
Solid hands-on experience with ServiceNow CRM / CSM
Experience with ServiceNow AI / AI capabilities
ServiceNow configuration
Technical consulting
Customer-facing technical documentation
Demo / lab instance configuration
Accelerator / technical accelerator development
Customer coaching and enablement
ServiceNow CSA – Mandatory
CIS certification in relevant domain – Mandatory
5–7 years of relevant ServiceNow experience

Preferred / Supporting Skills
GenAI / Artificial Intelligence
ServiceNow product accelerators
Demo scripts and technical walkthroughs
Delivery guides
Knowledge transfer
Recorded walkthroughs
Agile methodology

Position 2 – Sr. Technical Consultant – Creator Workflows
Primary Focus
ServiceNow Creator Workflows
Mandatory Skills
ServiceNow Creator Workflows – Mandatory
ServiceNow App Engine / App Engine Studio
ServiceNow confi

📌 Sr Technical Consultant Servicenow Panchkula (India)
🏢 HCLTech
📍 India