Associate Program Director – Program Management
Location: Bengaluru
Experience: 14 - 16 Years

About the Role
We are seeking a highly experienced Associate Program Director to lead large-scale programs and strategic customer engagements. The ideal candidate will have a robust background in program delivery, stakeholder management, Agile execution, and operational governance, along with the ability to drive business outcomes across complex and distributed teams.
This role requires a seasoned leader who can own end-to-end program delivery, manage customer relationships, ensure operational excellence, and drive continuous improvement while maintaining high standards of quality, predictability, and customer satisfaction.
Key Responsibilities

Program & Delivery Leadership
Lead and manage large-scale, multi-project programs with complete ownership of delivery, quality, timelines, and customer satisfaction.
Drive successful execution of complex programs across distributed and cross-functional teams.
Oversee end-to-end Software Development Life Cycle (SDLC) activities,



from planning and estimation to deployment and support.
Establish delivery governance, project tracking mechanisms, and performance monitoring frameworks.
Ensure programs are delivered within scope, budget, and agreed timelines.

Stakeholder Management
Build and maintain robust relationships with customers, business leaders, and internal stakeholders.
Serve as the primary point of contact for program governance, escalations, delivery reviews, and strategic discussions.
Collaborate with stakeholders on project requirements, staffing plans, financials, contracts, and resource management.
Provide regular status updates, executive-level reporting, and actionable insights to customers and leadership teams.

Risk & Escalation Management
Proactively identify project and program risks and implement mitigation strategies.
Manage critical issues and escalations effectively while minimizing busine

📌 Associate Program Director Bengaluru
🏢 Happiest Minds Technologies
📍 Bengaluru