Hiring | Centre Head | Chennai

Location: Chennai, Tamil Nadu

Experience: 5+ years

Employment Type: Full time

Languages: Tamil & English

About Artium Academy

Artium Academy is India’s #1 Music Academy, on a mission to make high-quality music education accessible and enriching for learners across the globe.

We are looking for an experienced Centre Head to take ownership of our Chennai centre — driving people, operations, customer experience, sales, renewals, and revenue growth.

If you are someone who can lead a team, build strong customer relationships, run operations seamlessly, and think like a business owner, this role could be for you.

What You’ll Be Responsible For

Centre & Operations Management
Own the day-to-day operations and overall functioning of the centre.
Ensure a welcoming, organized, and efficient centre environment.
Manage administration, utilities, supplies, housekeeping, maintenance, and other operational requirements.

People & Team Leadership
Lead teachers and non-teaching staff, including scheduling, attendance, leaves,



and performance.
Build a cooperative, accountable, and positive team culture.
Resolve team concerns and ensure smooth coordination across functions.

Learner & Parent Experience
Build solid relationships with learners and parents.
Address concerns, resolve escalations, and ensure high customer satisfaction.
Create a consistently excellent learner experience throughout the journey.

Sales & Revenue
Own centre-level sales and revenue targets.
Handle walk-ins, understand customer needs, present offerings, and convert enquiries into enrollments.
Coach and support the Academic Counsellor to improve conversions.
Drive learner renewals and retention through proactive engagement and issue resolution.

Growth & Business Performance
Identify opportunities to improve enrolments, retention, and centre revenue.
Track performance metrics and use data to drive decisions.
Implement initiatives that impr

📌 Center Head Coimbatore
🏢 Artium Academy
📍 Coimbatore