Job Description – BPM Administrator

Position: BPM Administrator
Experience: 7+ Years
Vacancies: 1
Location: Noida
Employment Type: Full-time

Role Summary

We are looking for an experienced IBM BPM/BAW Administrator responsible for the administration, operations, maintenance, and support of IBM Business Process Management (BPM) / Business Automation Workflow (BAW) platforms. The candidate will be responsible for ensuring high availability, performance, security, and reliability of the BPM/BAW setting in a 24×7 production support setup.

Key Responsibilities
Provide 24×7 Operations & Maintenance (O&M;) support for IBM BPM/BAW environments.
Perform day-to-day administration, configuration, monitoring, and maintenance of BPM/BAW platforms.
Carry out patching, upgrades, fixes, and version upgrades in accordance with approved change-management procedures.
Monitor system health, capacity, availability, and performance, and perform performance tuning and optimization as required.




Troubleshoot and resolve L1/L2/L3 incidents and technical issues related to IBM BPM/BAW infrastructure and application settings.
Analyze recurring issues and implement appropriate root-cause analysis (RCA) and corrective actions.
Coordinate with the IBM/OEM support team for complex technical issues and raise/manage PMRs (Problem Management Records).
Support Data Center (DC) and Disaster Recovery (DR) operations and ensure readiness of the DR setting.
Participate in and execute DR drills, testing, and planned switchovers/failovers.
Ensure compliance with defined SLAs, operational procedures, security requirements, and change-management processes.
Maintain technical documentation, operational procedures, configuration records, incident reports, and other required documentation.
Prepare and maintain periodic operational and performance reports for stakeholders.
Coordinate with application, infrastructure, database, network, security, and OEM teams for issue resol

📌 Bpm Administrator Noida
🏢 RENOVISION AUTOMATION SERVICES PVT.LTD
📍 Noida