Job Summary

We are looking for a friendly, professional, and customer-oriented Receptionist to manage the front desk and provide productive assistance to patients, visitors, and staff.

Key Responsibilities
Welcome and assist patients, visitors, and attendants in a professional manner.
Handle front desk operations, enquiries, and telephone calls.
Register patients and assist with appointment scheduling.
Provide accurate information regarding hospital services, departments, and facilities.
Coordinate with doctors, nursing staff, and other departments as required.
Maintain patient and visitor records accurately.
Handle billing/payment-related enquiries and direct patients to the appropriate department.
Manage incoming and outgoing communications.
Ensure the reception area is clean, organized, and presentable.
Maintain confidentiality of patient and hospital information.




Perform other front-office and administrative duties assigned by the management.

Qualifications
Bachelor's Degree in any discipline.
Valuable communication and interpersonal skills.
Basic computer knowledge and proficiency in MS Office.
Good English and Malayalam communication skills.
Previous experience in a hospital/healthcare setting will be an advantage.
Freshers with positive communication skills may also apply.

Preferred Skills
Patient-friendly and professional attitude.
Good telephone etiquette.
Ability to handle multiple tasks efficiently.
Good organizational and time-management skills.
Ability to work in shifts, including weekends/holidays if required.

Pay: Up to ₹22,000.00 per month

Work Location: In person

📌 Receptionist Kottayam
🏢 SH Medical Centre Hospital
📍 Kottayam