We are looking for a motivated and friendly Customer Associate to join our team in Bangalore. As a Customer Associate, you will play a vital role in ensuring customers have a positive experience with our services.

Key Responsibilities:
Customer Support: Assist customers with their inquiries and issues through various channels including phone, email, and chat to ensure their needs are met effectively.
Issue Resolution: Identify and troubleshoot customer problems, providing timely solutions to enhance customer satisfaction.
Product Knowledge: Stay updated about our products and services to offer accurate information and guidance to customers.
Documentation: Maintain records of customer interactions and transactions in our systems for better service continuity.
Feedback Collection: Gather and report customer feedback to help improve our services and overall customer experience.

Required Skills and Expectations:





Candidates should have robust communication skills to interact clearly and effectively with customers. A positive attitude and the ability to manage stress in a rapid-paced environment are essential. Being detail-oriented will help in accurate documentation and issue resolution. Basic familiarity with computer systems and customer service concepts is expected. Previous experience is not mandatory but a willingness to learn and adapt is crucial for success in this role.
Experience

0 - 1 Years
No. of Openings

40
Education

Graduate
Role

Customer Associate
Industry Type

Call Centre / BPO / ITES / LPO
Gender

[ Male / Female ]
Age Limit

18 - 27 Yrs.
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office
Perks include

PF, 5 Working Days
Face Interview Location

HSR Layout

📌 Customer Associate Full Time Bengaluru
🏢 Connaitre Innovation (COIN)
📍 Bengaluru