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6+ years of experience on the ServiceNow platform.
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Robust hands-on experience in at least one ServiceNow module (ITSM/ITOM/CSM/HRSD/FSM/GRC/SecOps/SPM, etc.).
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Expertise in JavaScript, Glide APIs, Business Rules, Client Scripts, UI Policies, Script Includes, and Catalog Development.
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Experience with Flow Designer, Service Catalog, CMDB, and Integrations.
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Hands-on experience with REST/SOAP APIs and Integration Hub.
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Good understanding of ITIL processes.
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Solid problem-solving and troubleshooting skills.
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Excellent communication and stakeholder management skills.
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Positive to Have:
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Experience with Discovery, Service Mapping, Event Management, or Orchestration.
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Certified Application Developer (CAD).
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Exposure to ServiceNow AI, GenAI, or Automation capabilities.
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Experience working in Agile/Scrum environments.
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