Job Description

Job Overview: Provide 24×7 hands & feet onsite support for Data Center equipment at DC

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Key Responsibilities:

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Perform physical racking, stacking, and cable patching for network devices.
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Support routine hardware maintenance, replacements, and vendor visits.
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Monitor local DC alerts and escalate to L2 engineers.
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Maintain inventory of cables, patch panels, and network racks.
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Ensure compliance with DC operational safety and access guidelines.
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Prepare operational reports, capacity/utilization inputs and service metrics.
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Ensure SLA compliance, audit readiness and RBI/security policy adherence.
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Maintain SOPs, runbooks, KB articles and operational documentation.
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Coordinate with OEMs/vendors and internal teams for issue resolution.
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Support DR drills, patching,



vulnerability remediation and preventive maintenance.
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Participate in RCA preparation for Priority incidents.
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Follow Incident, Problem, Change and Service Request Management processes.
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Perform daily physical equipment health checks and media/tape handling where applicable.
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Maintain visitor/material movement registers and support vendor escort activities.
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Technical Skills: Networking basics (LAN/WAN), cabling, DC operations, ITSM ticket logging.

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Certifications: Preferred: ITIL Foundation; Nice to have: CCNA

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Coverage Model: Onsite 24×7 (shift-based), DC Mumbai

📌 Data Center Dc Hands & Feet Mumbai
🏢 S2Integrators
📍 Mumbai