Job summary:

Are you inquisitive, creative, hardworking, and driven?

If you are, we are looking for a Client Service Manager to be part our team passionate about bringing compelling levels of insights to our partners, and ensuring the long-term revenue growth for Worldpanel India.

This is an exciting role which will provide you with a blended development focus from on-the-job experience, exposure and exchange of knowledge with others, and more formal education as you look to take the next step in your career.

WHAT YOU’D DO:
Analysis & Insight
Data extraction, analysis and story building
Managing projects making sure that key milestones are hit, keeping client up-to-date at all times
Dig deep into the data – using the enquiry software and other tools – to extract incisive and business-oriented “actionable” insights
Preparing and delivering presentations; building category, cross category and industry knowledge from project to project, making sure previous learning is built upon and shared fully
Ownership of your self-development in completing and managing your own PDP,



highlighting areas where further development is required
Stay updated with industry trends and integrate recent knowledge and skills into your skilled practice.
Client Partnership
Responsible for managing existing set of clients and building strong relationship with them
Understanding client business issues & ensuring expectations are met, managing project deliverables
Answering clients business questions and providing solutions
Ensuring continuous engagement with a set of clients given to handle
Managing client meetings and presentations
Building meaningful conversations with clients which can help in value generation for both client and Worldpanel.

WHAT YOU’D BRING:
A Positive Attitude
MBA Degree
2 - 4 years’ experience in Market Research, with proven value delivery to clients
Able to draw insights and answer client business questions
Good data interpretation
Good communication skills
Solid presentation skills
Proficient in MS Excel & MS PowerPoint.

📌 Senior Research Executive Mumbai
🏢 Worldpanel
📍 Mumbai