Service Advisor – Jeep / Citroën

Company: JayarajKarz

Location: Kumbakonam, Tamil Nadu

Department: Service

Job Type: Full time

Job Summary

Jayarajkarz is looking for a customer-oriented Service Advisor with 6 months to 1 year of experience in automobile service. The candidate will be responsible for customer handling, service coordination, and ensuring customer satisfaction.

Roles & Responsibilities
Receive customers and understand their vehicle service requirements.
Prepare job cards and explain service requirements, estimates, and timelines.
Coordinate with technicians for timely vehicle inspection and repairs.
Provide regular updates to customers regarding service progress.
Explain repair recommendations and obtain customer approval before additional work.
Ensure proper vehicle inspection and quality checks before delivery.
Coordinate with the spare parts and billing teams.




Handle customer queries and service complaints professionally.
Maintain accurate service records and follow up on pending vehicles.
Achieve assigned customer satisfaction and service targets.

Requirements
Minimum 6 months to 1 year of experience in automobile service is mandatory.
Experience in Jeep, Citroën, or other premium car service will be preferred.
Diploma / ITI / BE / B.TECH preferred.
Good communication and customer-handling skills.
Basic knowledge of automobile service and repair procedures.
Ability to coordinate with technicians and customers.

Advantages

Attractive Performance Incentives | PF | ESI | Career Growth Opportunities

Pay: ₹13,000.00 - ₹16,000.00 per month

Advantages
Health insurance
Provident Fund

Work Location: In person

📌 Service Advisor Kumbakonam
🏢 The Jayaraj Group
📍 Kumbakonam