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IT IS Service Desk
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Leadership
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Communciation
N
Client Handling Skills
N
Team Skills
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Employee Relationship Skills
N
Manage Attrition
n
Convincing Skills
N
Speaking with numbers
N
PI Skills
n
nOversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues.
NAct as escalation point for all requests and incidents. Develop and mature phone/ticket escalation processes to ensure free flowing escalation and information within the organization.
📌 Service Desk Manager Karnataka (India)
🏢 Tata Consultancy Services
📍 India
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