· Handle incoming customer inquiries and provide assistance via phone, email, or chat and checking that the order has the correct price, discount, and product number.

· Process orders accurately, deliver orders on time, and ensure those customer requirements are met.

· Resolve customer complaints and escalate issues as needed to ensure customer satisfaction.

· Maintain accurate records of customer interactions and transactions.

· The sales coordinator job position requires him/her to make potential customers as interested in a company’s products and services as possible and set sales target.

· Process sales orders, track shipments, and handle outstanding.

· Prepare sales reports and analyse data to identify trends and prospects.

· Coordinate with other departments such as marketing and finance to support sales initiatives.

· Collaborate with other departments to address customer needs and improve service quality.

📌 Sales Coordinator Mumbai
🏢 QB Biotechnology
📍 Mumbai