Real Estate CRM ExecutiveDepartment: CRM

Experience: 1–4 Years

Location: Pune / Project Site

Employment Type: Full time

Job SummaryWe are looking for a CRM Executive to manage customer coordination, post-booking processes, documentation, payment follow-ups, and customer service throughout the property purchase journey.
Key ResponsibilitiesHandle customer coordination after booking and provide regular updates.
Verify and maintain customer KYC and booking documents.
Coordinate with Sales, Accounts, Legal, and Project teams for customer requirements.
Follow up with customers for pending payments and documentation.
Maintain customer payment, agreement, registration, and possession records.
Coordinate with the Legal team/Advocate for Agreement execution and registration.
Send booking confirmations, receipts, statements, agreements, and other required documents to customers.
Maintain accurate CRM records, trackers, and customer files.
Handle customer queries, complaints,



and service requests and ensure timely resolution.
Coordinate possession-related documentation and handover.
Maintain regular follow-up with customers for payment recovery and pending formalities.
Prepare daily/weekly CRM MIS and pending-status reports.
Ensure proper closure of customer files after completion of all required processes.
Perform other CRM and customer-service responsibilities assigned by Management.
QualificationGraduate in any discipline; MBA/PG in CRM, Marketing, or relevant field preferred.
Positive communication and customer-handling skills.
Proficiency in MS Excel, Word, and CRM software.
Real-estate CRM experience will be preferred.

Key SkillsCustomer Relationship Management | Payment Follow-up | Documentation | Agreement Coordination | Communication | MIS | Follow-up | Problem Solving | Record Management

📌 Crm Executive Talegaon Dabhade
🏢 Eight Sqft Realtech
📍 Talegaon Dabhade