Job Description – Back Office Executive

Position: Back Office Executive

Department: Sales & Operations

Industry: Industrial Automation Parts / Automation Solutions

Location: Ahmedabad, Gujarat

Employment Type: Full time

Job Summary

We are looking for a responsible and organized Back Office Executive to support our sales and operations team. The candidate will be responsible for handling day-to-day back-office activities, preparing quotations and documents, coordinating with customers and suppliers, maintaining records, and ensuring smooth coordination between the sales, purchase, accounts, and dispatch teams.
Key ResponsibilitiesPrepare and manage quotations, sales orders, purchase orders, invoices, delivery challans, and other sales-related documents.
Handle customer enquiries received through calls, WhatsApp, email, and other communication channels.
Coordinate with the sales team regarding product availability, pricing, quotations, order status, and customer requirements.
Coordinate with suppliers/vendors for product availability, pricing, purchase orders,



and delivery schedules.
Maintain and update customer, supplier, product, quotation, and order records.
Follow up on pending quotations, orders, deliveries, and payments as required.
Coordinate with the warehouse/dispatch team for timely dispatch of automation parts.
Maintain proper documentation of incoming and outgoing orders.
Enter and update data accurately in MS Excel, ERP/software, or other company systems.
Prepare daily/weekly reports related to sales, orders, quotations, pending enquiries, and dispatches.
Assist the accounts team by providing necessary documents and order/invoice details.
Ensure proper filing and maintenance of physical and digital records.
Communicate professionally with customers, suppliers, and internal teams.
Support the sales team in day-to-day administrative and coordination activities.
Perform other back-office and operational tasks assigned by the management.

📌 Back Office Executive Ahmedabad
🏢 A Tech Solution
📍 Ahmedabad