Travel Executive & Office Admin

Company: SHEETAL’S YATRA – Tours & Travels
Position: Travel Executive & Office Admin

We are looking for an energetic, responsible and customer-focused Travel Executive & Office Admin to manage travel enquiries, bookings, B2B coordination and day-to-day office administration.

Key Responsibilities
Handle customer enquiries through calls, WhatsApp, email and walk-ins.
Understand customer requirements and prepare customized Domestic & International Tour Packages.
Prepare itineraries, quotations, package costing, inclusions and exclusions.
Follow up with customers and convert enquiries into confirmed bookings.
Coordinate with B2B DMCs, hotels, transporters and other travel suppliers.
Search and coordinate flight and train bookings, cancellations and rescheduling.
Handle hotel, sightseeing, transfer and activity bookings.
Prepare travel vouchers and maintain passenger booking records.
Follow up for customer payments and coordinate supplier payments.
Provide pre-departure and on-tour assistance to passengers.
Maintain customer, supplier and DMC databases.
Manage daily office calls, emails, WhatsApp messages and correspondence.
Maintain office files, documents, bills,



receipts and booking records.
Update enquiry, booking, payment and follow-up details in Excel/CRM.
Coordinate with accounts, vendors and other business associates.
Manage office stationery and basic administrative requirements.
Maintain daily work reports and pending task/follow-up lists.
Support management with general office administration and operational work.

Skills Required
Positive communication and customer-handling skills.
Knowledge of MS Excel, Word, Email & WhatsApp.
Good follow-up, sales and negotiation skills.
Basic knowledge of travel booking and tourism preferred.
Valuable organizational and office administration skills.
Ability to multitask and handle customers professionally.
Gujarati, Hindi and basic English communication preferred.

Experience: Travel/Tourism or Office Administration experience preferred.

Ideal Candidate: Responsible, organized, quick learner, valuable communication skills, robust follow-up ability and comfortable handling both Travel Operations + Office Administration.

Pay: ₹8,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Office Assistant Adajan
🏢 SHEETAL'S YATRA
📍 Adajan