14 Sep
|
Team-91
|
Maharashtra
14 Sep
Team-91
Maharashtra
COMPULSORYComplete the Google Form: TNAn CAr Gf4 JAX8 Role DescriptionThis is a full-time remote role for a Healthcare - Service & Front Desk Executive at a client of Remote One Team located in the USA. The Healthcare - Service & Front Desk Executive will be the first point of contact for patients, therapists, and staff, managing the day-to-day operations of the front office remotely. Your role is vital in ensuring smooth communication and efficient patient flow. Key Responsibilities:Financial & Administrative Support: Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.Scheduling & Coordination: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.Patient Management: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists.
Proactively address patient no-shows and cancellations to ensure continuity of care. Required Skills & Qualifications:Experience: Minimum of one (1) year of experience in administrative and medical office roles, specifically with munication: Excellent verbal and written communication skills with a transparent, neutral accent (preferably American or British).Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic, Athena Health, or Web PT is required. Proficiency in Microsoft Office (Word, Excel) and Google Applications (Sheets, Docs, Calendar) is a plus.Work Hours: You must be available to work from Monday to Thursday, 5:30/6:30 PM to 4:30/5:30 AM IST, and Friday, 5:30 PM to 2:30/3:30 AM IST.
📌 Us Healthcare - Service & Front Desk Executive (Usa Remote) (Maharashtra)
🏢 Team-91
📍 Maharashtra