Customer Service Representative (India)

Customer Service Representative (India)

13 Sep
|
Zafify
|
India

13 Sep

Zafify

India

2. Executive – Revenue Operations (Abandoned Cart Recovery) - B2C Experience:
4+ year Must have:
Travel industry background (Eg: MMT, Goibibo, etc) and
abandoned cart recovery experience Relevant backgrounds:
Outbound Calling, Tele-Sales, Inside Sales, Customer Retention or Customer Success Budget / CTC:
₹8 - 10 LPA (Fixed) This is primarily a
B2C role , involving outbound calls to customers who abandoned their purchase journey, understanding objections and assisting them toward conversion. Robust persuasion, objection handling, rapport-building and customer engagement skills are essential. Candidates should be comfortable working with
contact, productivity and conversion targets . E-commerce/digital commerce and
Salesforce/CRM experience
will be preferred. Common Role Details Working Schedule / Shift Timings:
9-hour shift; timings are flexible—10:00 AM–7:00 PM Work Model:
Work From Office (WFO) | 5 days a week Location:
Hauz Khas, South Delhi

📌 Customer Service Representative (India)
🏢 Zafify
📍 India

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