Job Description

This is a remote position.

Job Details

- Employment Type: Contract

- Work Mode: Remote

- Location: Offshore

- Total Experience Required: 8+ years

- Relevant Experience Required: 6+ years

Job Summary We are seeking an experienced Service Now Developer with 6+ years of hands-on expertise on the Service Now platform. The ideal candidate will have strong technical knowledge in UI Builder to develop Workspace front-ends and Service Now Scripting, with added advantage if experienced in CSM, Now Assist, and AgenticAI implementations.

Key Responsibilities

- Design, develop, and customize applications on the Service Now platform to meet business needs.

- Build and maintain Script Includes, Business Rules, Client Scripts, UI Policies, and Integration APIs.

- Develop and enhance Service Portal components, Catalog Items, Widgets, and Workflows.

- Utilize UI Builder to design and configure up-to-date, scalable user interfaces.

- Implement Now Assist (GenAI) and AgenticAI capabilities to improve automation, intelligence, and customer experience.

- Collaborate with stakeholders to gather requirements and translate them into technical solutions.

Requirements

- 8+ years of total experience in the software industry building enterprise applications.

- 6+ years of hands-on development experience on the Service Now platform.

- Strong expertise in Script Includes, Service Portal development, and UI Builder.





- Proficiency in Service Now Scripting, Java Script, HTML, CSS, AngularJS, and React for Service Now customizations.

- Hands-on experience in ACL, Service Catalog, Flow Designer, Integration Hub, and Reporting/Dashboards.

- Experience working with Agile / Scrum methodologies.

- Excellent problem-solving skills with strong communication and collaboration abilities.

Preferred Qualifications

- Certified System Administrator (CSA).

- Service Now Certified Application Developer (CAD).

- Implementation experience in Customer Service Management (CSM).

Requirements
8+ years of total experience in the software industry building enterprise applications. 6+ years of hands-on development experience on the Service Now platform. Strong expertise in Script Includes, Service Portal development, and UI Builder. Proficiency in Service Now Scripting, Java Script, HTML, CSS, AngularJS, and React for Service Now customizations. Hands-on experience in ACL, Service Catalog, Flow Designer, Integration Hub, and Reporting/Dashboards. Experience working with Agile / Scrum methodologies. Excellent problem-solving skills with strong communication and collaboration abilities. Preferred Qualifications Certified System Administrator (CSA). Service Now Certified Application Developer (CAD). Implementation experience in Customer Service Management (CSM).

📌 ServiceNow Platform Developer (Bengaluru)
🏢 FyerX
📍 Bengaluru