We are Sqroot, a Mumbai performance marketing agency helping D2C and ecommerce brands scale profitably through Meta Ads, Google Ads, Creative strategy, Shopify analysis and growth marketing.
We are now looking for Sr. Exec Performance who can oversee D2C brands where the Avg. Monthly Spends must be 10L to 60L; ensure operational excellence, improve client retention, and help scale delivery systems within the agency.
Role Overview
This role focuses on:
delivery quality,client retention,team management,escalation handling,reporting standards,operational efficiency,and process building.
Key Responsibilities Team & Account Oversight
Manage and oversee Meta & Google Ads Campaign. Ensure smooth execution & optimisation across multiple ecommerce and D2C accounts. Monitor campaign performance and account health regularly Review reporting quality, communication standards, and timelines
Client Management
Handle client escalations and critical discussions Participate in strategy and review calls with key clients. Ensure strong client satisfaction and retention Identify upsell and growth opportunities within existing accounts
Operational Excellence
Build and improve SOPs, workflows, and reporting systems Standardize account management processes across teams Ensure task accountability and delivery consistency Improve internal coordination between performance, creative, and account teams
Team Development
Mentor and guide Performance Marketing Trainees on communication, reporting, and operational processes Identify performance gaps and help improve team productivity
Performance & Growth
Ensure accounts achieve performance benchmarks Work closely with Performance Marketing Executive teams to improve results Help leadership improve operational scalability and reduce delivery bottlenecks
Requirements Must Have
3-4 years of experience in performance marketing agencies. Experience handling multiple D2C/ecommerce clients. Strong understanding of Meta Ads and Google Ads ecosystem Prior experience managing performance marketing team. Excellent communication and stakeholder management skills. Strong process orientation and operational mindset
Good to Have
Experience working with high-spend d2c ecomm brands Understanding of creative strategy and retention marketing Experience building SOPs and scalable delivery systems Ability to manage quick-paced agency environments
Key Skills
Client Servicing Team Management Ecommerce Marketing Meta Ads Google Ads Operational Management Performance Marketing Escalation Handling Reporting & AnalyticsSOP Building