Customer Service Representative (Mumbai)

Customer Service Representative (Mumbai)

15 Sep
|
Zafify
|
Mumbai

15 Sep

Zafify

Mumbai

2. Executive – Revenue Operations (Abandoned Cart Recovery) - B2CExperience:

4+ yearMust have:

Travel industry background (Eg: MMT, Goibibo, Yatra.com etc) and

abandoned cart recovery experienceRelevant backgrounds:

Outbound Calling, Tele-Sales, Inside Sales, Customer Retention or Customer SuccessBudget / CTC:

₹8 - 10 LPA (Fixed)This is primarily a

B2C role , involving outbound calls to customers who abandoned their purchase journey, understanding objections and assisting them toward conversion.Solid persuasion, objection handling, rapport-building and customer engagement skills are essential.Candidates should be comfortable working with

contact, productivity and conversion targets .E-commerce/digital commerce and

Salesforce/CRM experience

will be preferred.Common Role DetailsWorking Schedule / Shift Timings:

9-hour shift; timings are flexible—10:00 AM–7:00 PMWork Model:

Work From Office (WFO) | 5 days a weekLocation:

Hauz Khas, South Delhi

📌 Customer Service Representative (Mumbai)
🏢 Zafify
📍 Mumbai

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