Job Type: Full-time

Hiring | Centre Head | ChennaiLocation: Chennai, Tamil NaduExperience: 5+ yearsEmployment Type: Full-TimeLanguages: Tamil & EnglishAbout Artium AcademyArtium Academy is India’s #1 Music Academy, on a mission to make high-quality music education accessible and enriching for learners across the globe.We are looking for an experienced Centre Head to take ownership of our Chennai centre — driving people, operations, customer experience, sales, renewals, and revenue growth.If you are someone who can lead a team, build strong customer relationships, run operations seamlessly, and think like a business owner, this role could be for you.What You’ll Be Responsible ForCentre & Operations ManagementOwn the day-to-day operations and overall functioning of the centre.Ensure a welcoming, organized, and efficient centre environment.Manage administration, utilities, supplies, housekeeping, maintenance, and other operational requirements.People & Team LeadershipLead teachers and non-teaching staff, including scheduling, attendance, leaves, and performance.Build a collaborative, accountable, and positive team culture.Resolve team concerns and ensure smooth coordination across functions.Learner & Parent ExperienceBuild robust relationships with learners and parents.Address concerns, resolve escalations, and ensure high customer satisfaction.Create a consistently excellent learner experience throughout the journey.Sales & RevenueOwn centre-level sales and revenue targets.Handle walk-ins, understand customer needs, present offerings, and convert enquiries into enrollments.Coach and support the Academic Counsellor to improve conversions.Drive learner renewals and retention through proactive engagement and issue resolution.Growth & Business PerformanceIdentify opportunities to improve enrolments, retention,



and centre revenue.Track performance metrics and use data to drive decisions.Implement initiatives that improve learner engagement and overall centre performance.What We’re Looking For5+ years of experience in Centre Management, Branch Management, Operations, Sales, Customer Success, or other customer-facing leadership roles.Strong experience in team management, customer relationship management, sales, and operations.Proven ability to handle customer escalations and build long-term relationships.Strong commercial mindset with a track record of driving sales, renewals, or revenue.Excellent organizational and problem-solving skills.Comfortable using CRM systems, productivity tools, MIS/reporting dashboards, and data.Excellent verbal communication skills in Tamil and English.Bachelor’s degree in Business Administration, Arts, or a related field. MBA is a plus.Relevant BackgroundsWe’d love to hear from candidates with experience in:Education / EdTech: Centre Manager, Branch Manager, Academic OperationsHospitality: Hotel, Resort, Guest Relations, EventsRetail: Premium/Luxury Retail, Store or Multi-Store ManagementFitness & Wellness: Gym, Yoga, Wellness Centre ManagementCreative Industries: Music, Arts, Culture & Performing ArtsA genuine interest in music or the creative arts will be an added advantage.Why Join Artium?? Lead a centre that is shaping the future of music education? Own and influence business growth? Build and lead a high-performing team❤️ Create meaningful experiences for learners and families? Be part of a fast-growing, purpose-driven organizationIf you’re ready to take ownership of a centre and make a measurable impact on people, customers, and business, we’d love to hear from you.? Apply now / Share your profile with us on [email protected] ASAP.

📌 Hiring: Center Head (India)
🏢 Artium Academy
📍 India