Job Type: Full time

About Premium TransfersPremium Transfers is a London-based luxury chauffeur and private hire operator, licensed by Transport for London and Hertsmere Borough Council. We serve corporate clients, hotels and concierge partners, weddings and events, and airport transfers across London and the South East, alongside our related UAE entity, Premium Chauffeur FZE.We are now establishing a permanent India operation in Chandigarh — a build from the ground up. The person we appoint won't be inheriting a running business. They'll be creating one.The opportunityWe're looking for an experienced operator to establish and lead our India business: open and run the Chandigarh office, recruit and build the marketing, sales, customer service, IT and finance functions, and take the operation to sustainable profitability.This is a broad remit with real autonomy. You'll be the senior Premium Transfers presence in India, owning the plan, the team and the numbers. You'll hold operations and customer experience personally, and build the remaining functions through the right hires and partners. You'll work closely with our UK Directors — hands-on owners who make decisions quickly and expect the same in return.What you'll ownOffice & operationsSecure and fit out office premises in ChandigarhEstablish operating rhythm across UK, UAE and India time zonesSet up vendor relationships — facilities, telecoms, security, insuranceWork with UK Directors and advisers on entity setup, registrations and complianceBuilding the teamDesign the org structure and headcount planRecruit and develop function leads across Marketing, Sales, Customer Service, IT and FinanceTake on line management of the existing Mohali delivery teamBuild a culture that reflects how we serve clients in London: precise, discreet, reliableCommercial performance & P&LOwn; the India P&L; — revenue, cost, margin,



cashBuild and deliver the annual operating plan and budgetSet pricing and commercial terms within agreed parametersReport monthly to the UK on performance, pipeline, risks and forecastMarketing & salesSet the India go-to-market approach across corporate, hotel/concierge, weddings/events and airport segmentsBuild a corporate B2B sales pipeline and lead the first key client relationshipsOversee digital marketing and brand consistency with existing agency partnersCustomer service & qualityEstablish the customer service operation end to end, including escalation and quality monitoringHold service standards that match a premium chauffeur brandTechnology & financeWork with our tech team on the booking platform and systems as they affect IndiaEstablish financial controls, budgeting, invoicing and reporting, supported by a local accountant and fractional CFOEnsure statutory, tax and regulatory complianceHow success will be measured30 days: Written 12-month plan and budget submitted, covering headcount, premises and route to profitability90 days: Office operational, first two function leads hired, reporting and KPIs in place, Mohali team integrated6 months: All five functions staffed, sales pipeline with named target accounts, reliable monthly reporting12 months: Revenue and margin targets met, operation at or ahead of profitability milestone, credible succession layer in placeWhat we're looking forEssential12+ years' experience, including at least 3 in a country manager,



general manager or site head role with full P&L; responsibilityDemonstrable experience setting up an operation from scratch — not just running an established oneTrack record recruiting and leading multi-functional teams (at least two of marketing, sales, customer service, IT or finance)Strong commercial judgement with genuine budget ownership and a record of driving profitabilityExperience reporting to an overseas owner or parent company, comfortable across time zonesSound working knowledge of Indian statutory, employment and tax complianceExcellent written and spoken English; working Hindi and PunjabiWilling and able to be based in ChandigarhDesirableBackground in chauffeur, ground transportation, travel, hospitality or premium logisticsExperience with an offshore delivery centre or global capability centre serving a UK/European/Middle Eastern parentExisting corporate, hotel or concierge network in North IndiaFamiliarity with booking platforms, CRM and dispatch technologyRecruitment network across the Chandigarh–Mohali–Panchkula tricityHow you workYou're hands-on — in year one you'll be doing as much as you're delegating. You're direct with bad news and early with it. You're comfortable with ambiguity and build structure rather than wait for it. You hold a standard, because this is a premium brand and the detail matters.What we offerA genuine build role with the autonomy to shape the India business and teamDirect access to the owners and fast decision-making, with no intervening layers₹12–14 LPA fixed, plus a performance bonus linked to the milestones aboveThe opportunity to grow the role as the India operation scalesTo applySend your CV and a short note (max one page) to [email protected] , covering: an operation you've set up from scratch and what it looked like 12 months in; a P&L; you've owned and what you did with it; and why Chandigarh works for you.Premium Transfers is an equal opportunity employer. We welcome applications from all suitably qualified candidates regardless of gender, age, religion, caste, disability or background.

📌 Country Manager — India Chandigarh (on-site) | Full-time, Permanent | 12+ years | ₹12–14 LPA + perf (Azizpur)
🏢 Premium Transfers
📍 Azizpur