Job Role- Zscaler DEX (ZDX)- Enterprise Architecture AdvisorJob Type- OnsiteJob Location-Noida and BangalorePrimary - Zscaler Dex Specifically (ZDX) tool - must have 2-3 years hands on exp. If candidates have worked on any other tool in Zscaler Dex , check if they have knowledge and interest to work on ZDX .Technical Experience:Must have:10+ years of IT experience, 3+ years in managing endpoint tools such as Zscaler Dex/ Nexthink/ 1E Tachyon/ SysTrack.Must have exposure to Zscaler Dex (ZDX) with platform and admin certifications, ITIL foundation certificationProject Management tools – JIRA, Azure DevOpsExperience of working on ITSM - ServiceNow, RemedyPossesses knowledge of Microsoft Applications like MS Visio,



MS Excel & MS PowerPointRoles & Responsibilities:Identification of potential use cases to improve user experience, stability, and performance scores in the designated DEX toolExperience in implementing and driving automation initiativesCreate intake processes to gather requirements from stakeholdersParticipate in problem hunting sessions to identify opportunities in the environmentAnalytical skills to slice and dice the data per use case needsCreate Success Plans, Roadmaps and Value Realization documents to help customer achieve business objectives.Responsible for customer/stakeholder relationship managementProvide cross functional supportAct as a liaison between vendor and client

📌 Zscaler DEX (Kanpur)
🏢 JMD Technologies
📍 Kanpur