Job Description – Customer Support Executive (CSE)

Company: Skyglaze

Position: Customer Support Executive (CSE)

Job Location: Lajpat Nagar, New Delhi

About Skyglaze

Skyglaze is a growing company specializing in glass, glazing, aluminium, interior fit-out, and commercial workspace solutions. We work on office interiors and customized project execution, delivering quality solutions with a strong focus on client satisfaction and timely service.

Key Responsibilities

- Handle customer calls, WhatsApp, emails, and inquiries professionally.
- Coordinate with clients regarding project updates, site visits, and service requests.
- Resolve customer queries and complaints in a timely manner.
- Follow up with customers and maintain regular communication.
- Coordinate with the Sales and Operations team for smooth project execution.
- Maintain customer data and daily follow-up reports in Excel/CRM.

Requirements

- Graduate in any discipline.
- 1–2 years of experience in Customer Support/Customer Service.
- Positive communication skills in Hindi & English.
- Basic knowledge of MS Excel, Word, and Email.
- Good coordination, follow-up, and customer handling skills.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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