1. Front Desk ManagementManage reception, welcome students/parents/visitors and ensure a qualified and friendly first impression.2. Tele-Sales & CounsellingMake outbound calls to prospective students/parents, understand requirements and explain courses, programs, fees and admission process.3. Lead ManagementHandle leads received through calls, website, social media, walk-ins and other sources; maintain accurate lead records.4. Lead ConversionFollow up consistently with prospects and convert enquiries into counselling appointments, campus visits and admissions.5. Student/Parent CoordinationRespond to queries professionally and provide accurate information regarding courses, batches, fees, schedules and admission procedures.6. Walk-in ManagementAttend to walk-in enquiries, provide course information and coordinate with counsellors/admission teams for further discussions.7. Follow-up & CRMMaintain daily follow-up records and update lead status, call outcomes and admission progress in CRM/ERP.8. Admission SupportAssist students with application forms, required documents,



fee details and other admission-related formalities.9. Outbound Calling TargetAchieve assigned daily/weekly/monthly calling and follow-up targets.10. Customer ServiceResolve basic enquiries and coordinate with the concerned department for issues requiring further assistance.11. Appointment ManagementSchedule counselling sessions, meetings, campus visits and appointments with students/parents.12. Fee & Payment CoordinationShare approved fee/payment information and coordinate with Accounts for payment-related queries.13. Database ManagementMaintain updated student/prospect databases and ensure accurate contact and enquiry information.14. ReportingSubmit daily/weekly MIS covering calls made, leads contacted, follow-ups, appointments, conversions and admissions.15. Office AdministrationManage front-office documentation, visitor records, incoming calls, courier/mail and basic administrative activities.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Desk cum Tele Sales executive- Education Industry (India)
🏢 Rashmi Engicon
📍 India