JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position Summary
We are seeking a detail-oriented and proactive Mailroom Executive to join our facilities management team. This role is responsible for managing all inbound and outbound mail operations, ensuring efficient and accurate distribution of correspondence, packages, and documents across the organization. The ideal candidate will demonstrate strong organizational skills, reliability, and a commitment to excellent service delivery.
Key Responsibilities
Mail Operations Management
Sort, process, and distribute all incoming mail, packages, and courier deliveries to appropriate departments and individuals in a timely manner
Prepare and process outbound mail, including franking, weighing, packaging, and coordinating courier pickups
Maintain accurate records of incoming and outgoing mail, parcels, and courier services
Operate mailroom equipment including franking machines, printers, scanners, and packaging tools
Administrative Support
Manage relationships with postal services, courier companies, and delivery vendors
Track and reconcile postage expenses and maintain budget awareness
Handle special delivery requests and priority correspondence with appropriate urgency




Maintain mailroom inventory including packaging materials, stationery, and supplies
Security and Compliance
Follow security protocols for handling sensitive or confidential mail
Verify recipient information and obtain signatures for registered or special delivery items
Report any suspicious packages or security concerns following established procedures
Maintain clean and organized mailroom facilities in compliance with health and safety standards
Customer Service
Provide skilled and courteous service to internal clients and external visitors
Respond to inquiries regarding mail delivery status and tracking information
Coordinate with building management and reception for seamless mail operations
Assist with ad-hoc administrative tasks and special projects as needed
Qualifications and Skills

Required:
High school diploma or equivalent qualification
Previous experience in mailroom operations, logistics, or administrative support preferred
Strong attention to detail and accuracy in handling correspondence
Good organizational and time management skills
Basic computer literacy including email and spreadsheet applications
Physical ability to lift and move packages (up to 25kg)
Reliable, punctual, and trustworthy with a professional demeanor

Desired:
Knowledge of postal regulations and courier services
Experience with franking machines and mailroom management systems
Understanding of data protection and confidentiality requirements




Flexibility to adapt to changing priorities and workload demands
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Mailroom Executive (Bengaluru)
🏢 JLL
📍 Bengaluru