We are looking for an experienced Tele Collections Executive to handle customer accounts and drive recovery from NPA and Write-off accounts. The ideal candidate should have strong communication and negotiation skills, be target-oriented, and have hands-on experience in collection and recovery.
Key Responsibilities:
* Handle collection and recovery of NPA and Write-off accounts.
* Contact customers and follow up on overdue payments.
* Negotiate repayment plans and drive timely recoveries.
* Achieve assigned monthly collection and recovery targets.
* Maintain accurate records of customer interactions and collection status.
* Follow company collection processes, policies, and compliance guidelines.
* Identify difficult or high-risk accounts and escalate them to the concerned team.
* Build professional relationships with customers while ensuring effective recovery.
Requirements:
* *6 months to 2 years of experience in NPA or Write-off recovery is mandatory.*
* Experience in Banking, NBFC, Fintech,
or Collection Agencies will be preferred.
* Good communication and customer-handling skills.
* Strong negotiation and convincing abilities.
* Target-oriented with a strong focus on collection performance.
* Candidates from Gurgaon/Gurugram will be preferred.
* Immediate joiners will be preferred.
Salary :
*₹18,000 – ₹21,000 per month, depending on relevant experience, skills, and interview performance.
Why Join Us?
* Opportunity to work in the growing collections and financial services sector.
* Performance-driven work environment.
* Chance to develop expertise in NPA and Write-off recovery.
Interested candidates can apply through Indeed with their updated resume.