Patient Reception and Empathy

- Greet patients warmly upon arrival and offer a calm, reassuring workplace.
- Reduce patient anxiety by answering basic questions with high compassion.
- Guide visitors and families to the correct treatment rooms or counseling areas.

Appointment and Daycare Scheduling

- Schedule time slots for recurring chemotherapy sessions, blood tests, and doctor consultations.
- Coordinate patient flow with the oncology nursing and medical staff to avoid long wait times.
- Manage rescheduling promptly when treatment plans or lab results require delays.

Administrative and Record Management

- Update electronic health records (EHR) with new medical history, contact details, and consent forms.




- Maintain strict confidentiality regarding patient diagnoses, treatments, and personal information.
- Handle phone calls and messages, routing urgent medical queries directly to clinical staff.

Billing, Insurance, and TPA Coordination

- Verify health insurance eligibility and third-party administrator (TPA) cashless approvals.
- Process day-care billing, collect co-pays, and issue accurate payment receipts.
- Reconcile daily cash and credit card collections at the end of the shift

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Front Desk Officer (India)
🏢 shichim healthcare
📍 India