Hybrid Bangalore, Hyderabad, Chennai 4–7 yrs Apply by Oct 11, 2026

Service Now Developer

Join Techila's team of Salesforce experts. We build senior-led transformations that deliver measurable outcomes for clients worldwide.

Experience

4–7 yrs

Employment Type

Full-time

Openings

2 positions

Apply By

Oct 11, 2026

Required Skills

IS FSM, CIS CSM and CIS ITSM

Job Description

Role Summary

Provide senior technical leadership and hands on development for ServiceNow solutions, with strong Telecommunications domain expertise and deep FSM/CSM implementation experience.

Primary Skills & Responsibilities . Strong ServiceNow development and technical leadership . Telecommunications domain expertise – important . Strong hands on Field Service Management (FSM) implementation experience . FSM implementation experience specifically in Telecommunications / Telco environments . Customer Service Management (CSM) . Work Orders, Work Assignments, Dispatch and Field Agent processes . Mobile Workforce / Field Technician solutions . Customer to field service process integration . Strong JavaScript, Flow Designer and Integration Hub . REST/SOAP and enterprise integrations . CMDB / ITSM integration . Technical design, code review and developer mentoring

Certification

. Mandatory: ServiceNow Certified Application Developer (CAD) . Desired: CIS FSM, CIS CSM and CIS ITSM

Hiring Note

Candidates should have demonstrable experience implementing FSM in a Telco environment.



Generic FSM exposure without relevant Telecommunications implementation experience is not preferred. Candidates should be comfortable working in a development + administration capacity and collaborating with distributed teams.

Behavioural Competencies : Proven experience of delivering process efficiencies and improvements Explicit and fluent English (both verbal and written) Ability to build and maintain efficient working relationships with remote teams Demonstrate ability to take ownership of and accountability for relevant products and services Ability to plan, prioritize and complete your own work, whilst remaining a team player Willingness to engage with and work in other technologies

At a Glance

Work ModeHybrid

EmploymentFull-time

Experience4–7 yrs

Openings2

LocationBangalore, Hyderabad, Chennai

DeadlineOct 11, 2026

[ Hiring process ]

What to expect

Four stages, typically completed within 2–3 weeks. We respect your time — every stage has a clear purpose and timely feedback.

- STEP 0130 min

Screening Call

Introductory conversation with our talent team to understand your background and motivations.

- STEP 0260–90 min

Technical Round

Live problem-solving with a senior architect on Salesforce design, integrations, or domain depth.

- STEP 0345 min

Culture Fit

Conversation with practice leadership covering working style, ownership, and how you collaborate.

- STEP 04Within 5 days

Offer

Formal offer with full compensation breakdown, start date, and onboarding plan.

📌 Service Now Developer (Bengaluru)
🏢 Techila Global Services
📍 Bengaluru