Location: Mohali, Punjab
Experience: 1–3 Years
Job Type: Full-Time
Department: E-commerce

About the Role

NoLabels is looking for a proactive and detail-oriented E-commerce Executive to manage the day-to-day operations of our online store.

The ideal candidate should have hands-on experience with Shopify, along with a strong understanding of product listings, inventory management, website operations, customer marketing, and order management.

This is a hands-on operational role where you will take ownership of the complete store lifecycle — from stock checks and product listing to inventory sync, marketing, order processing, and customer queries.

Key Responsibilities

1. Shopify Product Management

- Upload and publish new products on Shopify.
- Add and update product titles, descriptions, prices, sizes, colours, SKUs, and other product details.
- Ensure all product listings are accurate, complete, and error-free.
- Manage product categories, collections, and tags.
- Regularly audit live products for errors or missing information.

2. Website Management & Optimization

- Manage regular website updates through Shopify, including products, collections, banners, and promotional content.
- Identify opportunities to improve website presentation and user experience.
- Assist with basic website optimization to improve product visibility and conversions.
- Regularly check the website for errors, missing information, and other issues.

3. Stock & Inventory Management

- Monitor stock levels and identify products requiring replenishment.
- Track low-stock and out-of-stock products.
- Coordinate with the store/warehouse team for timely stock replenishment.




- Ensure accurate stock availability across the online store.
- Conduct regular inventory checks and escalate stock-related issues.

4. Uniware & Shopify Sync

- Monitor inventory synchronisation between Uniware and Shopify.
- Ensure stock quantities are accurately reflected on Shopify.
- Identify inventory sync discrepancies and coordinate their resolution.
- Perform regular checks to ensure inventory is syncing correctly.

5. Marketing & Customer Engagement

- Plan and execute WhatsApp and SMS marketing campaigns.
- Promote new launches, products, offers, sales, and seasonal campaigns.
- Prepare and coordinate promotional messages for customers.
- Identify opportunities to engage existing customers and drive repeat purchases.
- Track campaign performance and customer responses.
- Maintain records of marketing activities and campaign outcomes.

6. Order Processing & Customer Queries

- Recheck and verify orders for accuracy before processing.
- Monitor and manage RTO (Return to Origin) cases.
- Analyse RTO trends and identify opportunities to reduce RTOs.
- Respond to order-related customer queries received through Instagram and WhatsApp.
- Coordinate with the warehouse and logistics teams to resolve order-related issues promptly.
- Ensure customers receive timely and professional responses.

Required Skills





- Hands-on experience with Shopify.
- Understanding of e-commerce operations and catalogue management.
- Familiarity with Uniware or similar inventory management systems.
- Knowledge of WhatsApp and SMS marketing.
- Basic understanding of website management and optimisation.
- Experience with order verification and RTO management.
- Comfortable handling customer queries through Instagram and WhatsApp.
- Strong attention to detail.
- Solid Excel/Google Sheets skills.
- Good communication and coordination skills.
- Ability to manage multiple priorities simultaneously.
- Proactive approach with the ability to work independently.
- Strong ownership and problem-solving skills.

Preferred Tools

Shopify · Uniware · WhatsApp Business · Excel · Google Sheets

Stock Check → Listing → Sync → Promote → Order Processing → Repeat

Preferred Experience

- 1–3 years of experience in e-commerce operations.
- Experience in fashion, apparel, retail, D2C, or lifestyle e-commerce is preferred.
- Practical experience with Shopify and inventory management is an added advantage.

How to Apply

If you are experienced in e-commerce operations, comfortable with Shopify, and enjoy taking ownership of online store management, we would love to hear from you.

Send your updated CV to:
[email protected]

Subject Line: Application – E-commerce Executive | NoLabels

Join NoLabels and help us keep our online store always ready to sell.

Pay: From ₹20,000.00 per month

Benefits:

- Leave encashment
- Paid time off

Application Question(s):

- Do you have experience in Retail line

Work Location: In person

📌 E-Commerce Executive (India)
🏢 Nolabels
📍 India