Noida, Uttar Pradesh
Job Summary

Operations Manager - AI Infrastructure Role Summary Own overall operations, service delivery, governance, and production support for AI infrastructure and GPU cluster environments. Key Responsibilities Manage 24x7 AI infrastructure operations. Ensure SLA compliance and service availability. Lead incident, problem, and change management processes. Oversee production readiness and operational governance. Manage capacity planning and resource utilization. Drive continuous improvement initiatives. Coordinate with customers, vendors, and internal stakeholders. Lead Shift Leads and Operations teams. Skills Required Operations Management Service Delivery ITIL Processes Infrastructure & AI Platform Operations Stakeholder Management Team Leadership Experience 10-15 Years"

Key Responsibilities

Operations Manager - AI Infrastructure Role Summary Own overall operations, service delivery, governance, and production support for AI infrastructure and GPU cluster environments. Key Responsibilities Manage 24x7 AI infrastructure operations. Ensure SLA compliance and service availability. Lead incident, problem, and change management processes. Oversee production readiness and operational governance. Manage capacity planning and resource utilization. Drive continuous improvement initiatives. Coordinate with customers, vendors, and internal stakeholders. Lead Shift Leads and Operations teams. Skills Required Operations Management Service Delivery ITIL Processes Infrastructure & AI Platform Operations Stakeholder Management Team Leadership Experience 10-15 Years"

Skill Requirements

Operations Manager - AI Infrastructure Role Summary Own overall operations, service delivery, governance,



and production support for AI infrastructure and GPU cluster environments. Key Responsibilities Manage 24x7 AI infrastructure operations. Ensure SLA compliance and service availability. Lead incident, problem, and change management processes. Oversee production readiness and operational governance. Manage capacity planning and resource utilization. Drive continuous improvement initiatives. Coordinate with customers, vendors, and internal stakeholders. Lead Shift Leads and Operations teams. Skills Required Operations Management Service Delivery ITIL Processes Infrastructure & AI Platform Operations Stakeholder Management Team Leadership Experience 10-15 Years"

Other Requirements

Operations Manager - AI Infrastructure Role Summary Own overall operations, service delivery, governance, and production support for AI infrastructure and GPU cluster environments. Key Responsibilities Manage 24x7 AI infrastructure operations. Ensure SLA compliance and service availability. Lead incident, problem, and change management processes. Oversee production readiness and operational governance. Manage capacity planning and resource utilization. Drive continuous improvement initiatives. Coordinate with customers, vendors, and internal stakeholders. Lead Shift Leads and Operations teams. Skills Required Operations Management Service Delivery ITIL Processes Infrastructure & AI Platform Operations Stakeholder Management Team Leadership Experience 10-15 Years"

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📌 Track Lead - Program & Project Management (India)
🏢 HCLTech
📍 India