- Handle inbound and outbound calls with international customers.
- Understand customers’ technical requirements and recommend suitable products/services.
- Generate sales leads and convert them into successful sales.
- Promote technical support, software, hardware, and related IT solutions.
- Explain product features, pricing, plans, and benefits to customers.
- Follow up with potential customers and maintain sales pipelines.
- Achieve monthly sales and revenue targets.
- Maintain accurate customer and sales records.
Technical Knowledge
Candidates should have basic knowledge of:
- Computer/Laptop troubleshooting
- Windows & macOS
- Printers and peripheral devices
- Networking basics – IP, DNS, Wi-Fi
- Basic software and hardware troubleshooting
- Remote support tools such as LogMeIn / UltraViewer
Candidate Requirements
- Experience: Minimum 1 year in International Voice / Tech Sales / Technical Support Sales.
- Excellent English communication skills.
- Comfortable working in a US/UK night-shift workplace.
- Strong sales, convincing, negotiation, and customer-handling skills.
- Candidates from International BPO / Tech Support / IT Sales / Technical Sales backgrounds are preferred.
- Immediate joiners preferred.
Pay: ₹30,000.00 - ₹45,000.00 per month
Work Location: In person
📌 International Tech Sales (US & UK Process) (India)
🏢 Talent Warrior HR Solution
📍 India
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