About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Job Description:

KEY RESPONSIBILITIES:
 Maximize Paid to Applied Business in coordination with Issuance/underwriting team and finance
 Handling Centralized welcome calling Process.
 Reduction in Discrepancy ratio.
 WIP Management - GO actionable TAT, issuance TAT.
 Vendor Bill Management
 Manage Dashboards & Governance for field ops




 Field operation & HO coordination for field operation fulfillment support.
 Lead Employee engagement initiatives for CAT-ops
MEASURES OF SUCCESS:
 Paid to Applied Business 92%
 Ensure 100% welcoming calling on applied new business on time
 Minimize channel discrepancy ratio <5%
 Reduction in Business leakage <5 %
 Improvement in Employee engagement score
QUALIFICATION & EXPERIENCE
 Graduate in any discipline.
 5-7 years of experience in Recent Business.
 Life insurance experience is preferred
KNOWLEDGE & SKILL
 Excellent Inter-personnel skills
 High internal customer centricity
 Relationship building
JOB DESCRIPTION
Job Title: Deputy Manager –Customer Advisory Team
Band: 5B
Reporting To: Assistant
Vice President
Incumbent:
Department:
Customer Advisory Team
Supervising:
JD defined on:
Location: Gurgaon

State:

Uttar Pradesh

Branch:

Gorakhpur

Department:

Direct Sales Force

Function:

Loyalty - East Zone

Posted On:

11-Aug-2026

📌 Deputy Manager - CAT - Loyalty (Uttar Pradesh)
🏢 AxisMaxlife
📍 Uttar Pradesh