Bengaluru, Karnataka
Job Summary

3. Service Desk L2 Analyst - Automation Support (2 Positions) Job Title Service Desk L2 Analyst - Automation Support Experience 3+ Years Role Summary Support automation initiatives by working closely with operations teams, product owners, and stakeholders to identify use cases, execute testing, and support implementation activities. Key Responsibilities • Support automation testing activities. • Assist in identifying automation opportunities. • Participate in UAT and validation activities. Skills Required • Service Desk operations experience. • UAT and test execution. • Stakeholder management. • Basic understanding of RPA and automation platforms.
Job Responsibilities : 3. Service Desk L2 Analyst - Automation Support (2 Positions) Job Title Service Desk L2 Analyst - Automation Support Experience 3+ Years Role Summary Support automation initiatives by working closely with operations teams, product owners, and stakeholders to identify use cases, execute testing, and support implementation activities. Key Responsibilities • Support automation testing activities. • Assist in identifying automation opportunities. • Participate in UAT and validation activities. Skills Required • Service Desk operations experience. • UAT and test execution. • Stakeholder management. • Basic understanding of RPA and automation platforms.

Key Responsibilities

3. Service Desk L2 Analyst - Automation Support (2 Positions) Job Title Service Desk L2 Analyst - Automation Support Experience 3+ Years Role Summary Support automation initiatives by working closely with operations teams, product owners, and stakeholders to identify use cases, execute testing, and support implementation activities. Key Responsibilities • Support automation testing activities. • Assist in identifying automation opportunities. • Participate in UAT and validation activities. Skills Required • Service Desk operations experience. • UAT and test execution. • Stakeholder management. • Basic understanding of RPA and automation platforms.




Job Responsibilities : 3. Service Desk L2 Analyst - Automation Support (2 Positions) Job Title Service Desk L2 Analyst - Automation Support Experience 3+ Years Role Summary Support automation initiatives by working closely with operations teams, product owners, and stakeholders to identify use cases, execute testing, and support implementation activities. Key Responsibilities • Support automation testing activities. • Assist in identifying automation opportunities. • Participate in UAT and validation activities. Skills Required • Service Desk operations experience. • UAT and test execution. • Stakeholder management. • Basic understanding of RPA and automation platforms.

Skill Requirements

3. Service Desk L2 Analyst - Automation Support (2 Positions) Job Title Service Desk L2 Analyst - Automation Support Experience 3+ Years Role Summary Support automation initiatives by working closely with operations teams, product owners, and stakeholders to identify use cases, execute testing, and support implementation activities. Key Responsibilities • Support automation testing activities. • Assist in identifying automation opportunities. • Participate in UAT and validation activities. Skills Required • Service Desk operations experience. • UAT and test execution. • Stakeholder management. • Basic understanding of RPA and automation platforms.
Job Responsibilities : 3. Service Desk L2 Analyst - Automation Support (2 Positions) Job Title Service Desk L2 Analyst - Automation Support Experience 3+ Years Role Summary Support automation initiatives by working closely with operations teams, product owners, and stakeholders to identify use cases, execute testing,



and support implementation activities. Key Responsibilities • Support automation testing activities. • Assist in identifying automation opportunities. • Participate in UAT and validation activities. Skills Required • Service Desk operations experience. • UAT and test execution. • Stakeholder management. • Basic understanding of RPA and automation platforms.

Other Requirements

3. Service Desk L2 Analyst - Automation Support (2 Positions) Job Title Service Desk L2 Analyst - Automation Support Experience 3+ Years Role Summary Support automation initiatives by working closely with operations teams, product owners, and stakeholders to identify use cases, execute testing, and support implementation activities. Key Responsibilities • Support automation testing activities. • Assist in identifying automation opportunities. • Participate in UAT and validation activities. Skills Required • Service Desk operations experience. • UAT and test execution. • Stakeholder management. • Basic understanding of RPA and automation platforms.
Job Responsibilities : 3. Service Desk L2 Analyst - Automation Support (2 Positions) Job Title Service Desk L2 Analyst - Automation Support Experience 3+ Years Role Summary Support automation initiatives by working closely with operations teams, product owners, and stakeholders to identify use cases, execute testing, and support implementation activities. Key Responsibilities • Support automation testing activities. • Assist in identifying automation opportunities. • Participate in UAT and validation activities. Skills Required • Service Desk operations experience. • UAT and test execution. • Stakeholder management. • Basic understanding of RPA and automation platforms.

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📌 Senior Administrator - ServiceNow, IT Service Management (Bengaluru)
🏢 HCLTech
📍 Bengaluru