Operations Executive

Location: Krishna Nagar, Lucknow
Employment Type: Full-time
Experience: Freshers can apply; 1–3 years of relevant experience preferred

About the Role

We are looking for a responsible and organised Operations Executive to manage day-to-day e-commerce operations, including order processing, inventory management, packing, dispatch, and returns. Freshers who are willing to learn and take ownership of their work are welcome to apply.

Key Responsibilities

- Process online orders accurately and ensure the correct product, size, colour, and quantity are picked.
- Handle dispatch of customer orders as per company standards.
- Coordinate with courier partners for daily pickups and shipment-related issues.
- Update order and shipment status on the e-commerce system.
- Manage returns, exchanges, and undelivered orders, including checking returned products and updating inventory.
- Conduct regular stock counts and report any discrepancies.
- Coordinate with the customer support and sales teams regarding order and inventory-related issues.
- Maintain organisation of the warehouse.
- Report damaged, defective, missing, or incorrect products.




- Assist with other day-to-day warehouse and operations activities as required.

Requirements

- Freshers are welcome to apply.
- 1–3 years of experience in e-commerce operations, or order fulfilment will be an advantage.
- Basic computer skills; knowledge of Shopify or similar e-commerce platforms is a plus.
- Good attention to detail and ability to maintain accurate records.
- Positive communication and coordination skills.
- Ability to work independently and responsibly.
- Willingness to learn and take ownership of assigned tasks.
- Candidates who are organised, reliable, and hardworking are encouraged to apply.

Key Qualities

Accuracy | Responsibility | Organisation | Speed | Attention to Detail | Ownership

What We Offer

- Full-time opportunity with a growing homegrown fashion/e-commerce business.
- Opportunity to learn and handle end-to-end warehouse operations.
- Supportive work environment.
- Salary based on experience and skills.

Pay: ₹10,000.00 per month

Work Location: In person

📌 Operations Executive (Lucknow)
🏢 Chikan Kalakaari
📍 Lucknow