Job Description – Branch Manager

Company Description

Our esteemed NBFC Client is dedicated to empowering MSMEs and self-employed individuals in India
with straightforward, fast, and accessible credit solutions. Our goal is to support business growth in
underserved semi-urban and rural markets by providing both secured and unsecured loans.
With plans to expand across 6 states in our first year, we aim to create a widespread and
reliable network to efficiently serve our customers.

Role Overview
As Branch Manager, you will lead our Clients operations in your assigned branch.

You will manage a team of 8–9 Relationship Managers, ensuring consistent business growth,
strong portfolio quality, and seamless service delivery. You will be responsible for branch
profitability by driving customer acquisition, ensuring credit discipline, monitoring
collections, and upholding compliance and governance standards.

Key Responsibilities

- Business Development & Sales Leadership
Drive customer acquisition through your RM team to achieve branch-level
disbursement and revenue targets.
Build strong local market presence through community engagement, partnerships, and
visibility.
Monitor and guide RMs in sourcing high-quality MSME clients across secured and
unsecured products.

- Credit Quality & Risk Control
Ensure adherence to credit appraisal norms and prudent loan structuring.
Review loan proposals before submission to state credit teams.
Track early warning signals and implement corrective measures to minimize
delinquency.

- Collections & Portfolio Management
Oversee repayment performance and NPA management for the branch portfolio.
Support RMs in recovery efforts,



ensuring ethical and compliant practices.
Collaborate with Collections, Legal, and Technical teams for stressed account
resolution.

- Team Management & Development
Lead, coach, and mentor 8–9 Relationship Managers to deliver on business and
compliance goals.
Conduct regular reviews, provide on-field guidance, and drive accountability.
Foster a culture of performance, integrity, and customer-centricity.

- Branch Operations & Compliance
Oversee day-to-day branch operations ensuring smooth coordination across functions.
Ensure strict adherence to RBI guidelines, NBFC regulations, and Clients internal
policies.
Handle customer escalations and ensure high service quality standards.

- Required Qualifications & Skills
Graduate/Postgraduate in Finance, Business Administration, or related field.
5–8 years of experience in NBFC/Banking/MSME lending, with at least 2–3 years in
a supervisory role.
Strong leadership and people management skills.
Proven track record in sales, credit evaluation, and collections oversight.
Excellent communication, interpersonal, and decision-making skills.
Ability to analyze financial data, assess risks, and drive profitable growth.
Regional language proficiency preferred.

- Why Join our Client ?
Lead your own branch with high visibility and accountability.
Play a pivotal role in empowering local entrepreneurs and driving financial inclusion.
Fast-track career growth with exposure to state-level leadership.
Incentive-driven culture with recognition for performance.
This position reports into the State Head – Sales & Distribution, with 8-9 Relationship
Managers reporting into you.

📌 Branch Manager - Moradabad ( For our NBFC Client )
🏢 Ghrig People Solutions
📍 Moradabad