We are looking for an active, confident, and sales-oriented Customer Care & Phone Sales Executive to join our team and handle customers for an international clothing/fashion brand serving the USA market.

This is not a general customer support position. We need a candidate who has already worked with international clothing brands, handled USA clients, worked in a US shift, and has hands-on experience in phone sales.

The ideal candidate should be highly energetic, confident on calls, excellent in spoken English, and capable of turning customer conversations into sales.

Key Responsibilities

- Handle inbound and outbound calls from USA customers.
- Provide professional and friendly customer support over the phone.
- Understand customer requirements and recommend suitable clothing/products.
- Convert customer inquiries into sales and confirmed orders.
- Handle product, sizing, availability, shipping, return, and exchange queries.
- Upsell and cross-sell relevant products where appropriate.
- Handle customer objections and use effective sales techniques to close orders.
- Follow up with potential customers and recover missed sales opportunities.
- Resolve customer concerns while maintaining a positive customer experience.
- Maintain accurate customer and order information in CRM/order-management systems.
- Coordinate with internal teams regarding orders, inventory, shipping, and returns.
- Achieve assigned daily/monthly call, sales, and conversion targets.

Mandatory Requirements

Please apply only if you meet ALL of the following:

- 2–4 years of relevant experience in Customer Care, Phone Sales, Tele-sales,



Inside Sales, or Customer Service.
- Must have previously worked with an international clothing, fashion, apparel, or e-commerce brand.
- Must have handled USA customers/clients directly.
- Must have previously worked in a US shift / US night shift.
- Must have proven phone sales / tele-sales experience.
- Must have excellent spoken English and communication skills.
- Must be confident speaking with US customers over the phone.
- Strong sales, persuasion, objection-handling, and closing skills.
- Must be comfortable working full time from our Mohali office in a US shift.
- Must be an active and energetic candidate who is comfortable with a high-volume calling and sales environment.

Preferred Experience

Candidates with experience in the following will be highly preferred:

- International women's clothing brands
- US-based fashion e-commerce companies
- Dresses and apparel brands
- Shopify fashion stores
- US customer service teams
- Fashion retail sales
- Phone-based sales for international customers

Pay: ₹30,000.00 - ₹40,000.00 per month

Application Question(s):

- Do you have 2–4 years of relevant experience in Customer Care, Phone Sales, Tele-sales, Inside Sales, or Customer Service?
- have you previously worked with an international clothing, fashion, apparel, or e-commerce brand.
- have you handled USA customers/clients directly.
- have you previously worked in a US shift
- Do you have proven phone sales / tele-sales experience.
- Do you have excellent spoken English and communication skills.

Work Location: Remote

📌 Customer Care & Phone Sales Executive – International Fashion Brand (India)
🏢 Webvory
📍 India