Skill RequirementsDeep understanding of data, metrics, and KPIs, with the ability to define metrics for new age development environments, including automation of data collectionProficiency in Microsoft Excel (basic, advanced, and VBA), MinitabHands on experience with data analysis and visualization tools such as Power BIExperience in creating Process Performance Baselines (PPBs), building Process Performance Models (PPM), forecasting models, and developing Power BI dashboardsA Strong grasp of various lifecycle models including development, testing, and managed servicesFamiliarity with quality frameworks like ISO 9001, CMMIExcellent analytical, communication, and stakeholder engagement skillsRole Scope & Critical CapabilitiesThe incumbent will operate as the enterprise Metrics SME with accountability:Defining and operationalizing KPIs and metrics for contemporary, automation driven delivery environmentsCollect, validate, analyze and drive across lifecycle wise metrics delivery models (Agile, Dev, Testing,



Maintenance, etc.)Advanced data analysis using Excel (including VBA) and MinitabDesigning report and deploying analytics solutions on Power BI/Tableau to support decision makingPrepare and publish reports such as PPBs, PPMs, Quality Index, Benchmark Reports and forecast modelsLeveraging AI enabled metrics and analytics (value add)Ensuring alignment with ISO 9001, CMMI, and other quality frameworksCollaborate with stakeholders to ensure timely and accurate metrics dissemination.Identify trends, anomalies, and improvement opportunities from metrics data.Support internal audits and assessments with relevant metrics documentation and insights.Preferred credentials include certifications in Quality Management, ATM, Six Sigma, Statistics, or Process Excellence.Job Location :: Chennai / Bangalore / Hyderabad / Pune

📌 Quality Consultant - Metrics Council (Maharashtra)
🏢 Tech Mahindra
📍 Maharashtra