Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation.Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.Geidea.NetTo maintain competitive advantage as we grow, we are currently looking for new Lead Apex Implementation EngineerJob purpose:We are seeking an experienced Implementation Engineer to join our team to support Apex Production workplace with BAU operations and issue investigation. You will utilize your application support skills to perform business-critical operations including backoffice processing and issue investigation & resolution.Key accountabilitiesPerform end-of-day operations including pricing and merchant payoutsInstall and configure application for new projectsAssist in smooth execution of UAT.Able to triage issues escalated by call desk or received as system alertsCapable of diagnosing the issue and taking remedial action within SLAsAble to close each ticket with complete details including timeline,



impact and remediation for future referenceHelp and mentor other team-membersHave good communication skills to be able to interact within or outside the company effectively when working on an issue. Willing to work on a shift-based rota including night hours and weekendsQualifications:6 to 8 years of hands-on application support experienceBachelors or above degree in Computer Science. Experience with Apex Clearing & Merchant.Knowledge of Pricing and Payout in within merchant acquiring landscape.Hand-on experience with SQL queries.Hand-on experience with Linux and Bash Scripts.Ability to browse through application log files and exceptions.Our values guide how we think and act - They describe what we care about the mostCustomer first - It’s embedded in our design thinking and customer service approachOpen - Openness allows us to constantly improve and evolveReal - No jargon and no excuses!Bold - Constantly challenging ourselves and our way of thinkingResilient – If we fail, we bounce back stronger than beforeCollaborative - We know that we can achieve a lot more as a teamWe are changing lives by constantly striving for a better solutionClick apply below and become part of the Geidea story

📌 Lead Apex Implementation Engineer (Bengaluru)
🏢 geidea
📍 Bengaluru