Overview

Position: Analyst - Data Center Operations
(2 to 5 years of experience in Data Analysis)
Type: Full Time Employee (FTE)

Wipfli is building a Data Operations Center (DOC) within its Enterprise Data & Analytics organization to provide continuous, enterprise-wide monitoring and incident resolution for our data pipeline ecosystem. This critical function ensures the integrity, availability, and reliability of data that thousands of professionals across the firm depend on every day.
Wipfli seeks a skilled offshore Data Operations Center Analyst to monitor, triage, and communicate the resolution of data pipeline incidents across the enterprise. This role is the data equivalent of a Security Operations Center (SOC) or Network Operations Center (NOC) analyst, owning day-to-day operation of our Pantomath observability platform to detect issues early, drive them to root cause, and keep the business informed throughout resolution.

Technology skills, Competencies and Experience:

Incident Monitoring & Response




- Continuously monitor the Pantomath Operation Center dashboard for pipeline failures, stale or missing data, and anomalies across the enterprise data stack
- Perform first-line triage using Pantomath’s automated root-cause analysis and cross-platform lineage tracing to identify affected pipelines and downstream impact
- Classify and prioritize incidents by business severity and follow defined escalation playbooks
- Drive incidents from detection through resolution, escalating to engineering or platform teams when root cause requires deeper remediation

Role and Responsibilities:

Pantomath Platform Administration
- Administer and maintain the Pantomath platform, including monitor configuration, alert thresholds, connectors, and lineage coverage
- Onboard current pipelines and data sources into observability coverage as the data estate grows
- Tune monitors and reduce alert noise by refining thresholds based on historical incident patterns
- Maintain platform healt

📌 Analyst - Data Center Operations (Bengaluru)
🏢 Wipfli
📍 Bengaluru