Member Relation Executive

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

No experience required

No experience required

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Not Provided

Posted few hours ago

Fresher Job

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About the job

Job description:

About the Role

We are expanding our Member Relations team and seeking dynamic, driven individuals to join us. In this role, you will be responsible for timely follow-ups with members, maintaining excellent relationships, and helping the company achieve its service and recovery targets.

Key Responsibilities

- Connect with members via phone, email, and other channels to follow up on outstanding payments or account matters.
- Maintain accurate and updated records of interactions and account statuses.
- Negotiate and agree on repayment plans, ensuring professionalism and empathy.
- Escalate complex cases to the relevant departments for resolution.
- Achieve daily, weekly, and monthly targets as assigned.
- Ensure all interactions comply with company policies and legal guidelines.

Required Skills & Qualifications

- Languages: Fluent in English & Hindi; additional regional languages are a plus.
- Strong interpersonal and relationship-building skills.
- Highly motivated, proactive, and target-driven.




- Valuable reasoning and problem-solving abilities.
- Basic computer skills (MS Excel ,MS Office, email, CRM tools).
- Experience in collections, member services, or customer support preferred, but freshers with the right attitude are welcome.

What We Offer

- Competitive salary plus attractive performance-based incentives.
- Training and skill development programs.
- A dynamic, supportive, and growth-oriented workplace.
- Opportunities for career advancement within the organization.
- Job Types: Full-time, Permanent, Fresher

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Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Member Relation Executive - Fresher (Bengaluru)
🏢 Karma Group Global
📍 Bengaluru